Bright Minds Academy Privacy Policy

Our Policy

At Bright Minds Academy, we are committed to protecting your privacy and the confidentiality of any personal information we collect. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal data when you interact with our website www.brightmindsacademy.com.au (“Site”) or communicate with us directly.

1. Acknowledgement of Policy

By providing us with your personal information, you acknowledge that:

  • You have read and understood this Privacy Policy;
  • You consent to the collection, use, and disclosure of your personal information as outlined.

If you choose not to provide your personal information, this may limit our ability to provide you with access to some services or information through our Site.

2. Types of Personal Information Collected

We may collect the following types of personal information:

  • Full name
  • Contact details (e.g. email address, phone number, address)
  • Child’s name, date of birth, and relevant enrolment information
  • Details submitted via online forms, enrolment applications, or email correspondence

If we receive your personal information from third parties, we will protect it as described in this policy.

3. Collection and Use of Personal Information

We collect personal information for the following purposes:

  • To communicate with you regarding enquiries, enrolments, or feedback
  • To process applications for enrolment
  • To maintain accurate internal records
  • For promotional or marketing purposes (unless you opt out)

4. Disclosure of Personal Information

We may disclose your personal information:

  • To relevant staff or authorised service providers, for the purpose of delivering our services
  • Where required or authorised by law
  • To third parties, when necessary, for operational or compliance purposes

Any third-party recipient is expected to manage your information in accordance with this Privacy Policy.

5. Access and Correction of Personal Information

Access:
You may request access to personal information we hold about you under the Privacy Act 1988 (Cth). In certain circumstances, we may decline access in accordance with the Act.

Correction:
If you believe any information we hold is incorrect, outdated, or incomplete, please contact us. We will take reasonable steps to update our records promptly.

6. Privacy Complaints

If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us via the details provided below. We will investigate and respond to all complaints in a timely manner.

7. Storage and Security

Bright Minds Academy is committed to ensuring the security of your personal information. We take all reasonable steps to protect your data from unauthorised access, misuse, or disclosure.

Contact Us

For all privacy-related enquiries, corrections, or complaints, please contact:

Bright Minds Academy
Email: admin@brightmindsacademy.com.au
Phone: 1800 290 999

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